Shipping and Delivery

Thank you for visiting our store and shopping with us. Below are the detailed information regarding our shipping policy.

 Domestic Shipping:

Shipping is being currently provided in USA only.

Shipping Order Timeline:

The general timeframe for shipping the received orders is within 1 to 3 days. And this is only for the weekdays Monday to Friday, no shipping of any orders has been taken place on Saturday and Sunday.

Courier Companies & Delivery Time:

The shipping courier services currently on our panel are FedEx, USPS, UPS & DHL. And the estimated delivery time for the orders is normally 7 to 10 business days.

We are doing our best efforts to meet the shipping time mentioned above, but it is pertinent to mention here that the shipping delivery time aforesaid will be an average and estimated timeframe. The order can be delayed by the mentioned time and there will be no responsibility on us for such any delays.

Shipping Rate:

 shipping Is Free On All Orders for USA.

Chang of Order

Once you place the order and it has been confirmed at our end then it cannot be cancelled and modified after confirmation from our side. But if you want to return the product, you would need to initiate the process to return the product to us as set out in our return policy.

Non-Receiving of Product

If your placed order has not yet been received by you and further the tracking status of the shipping company shows that the order has been delivered, then you must contact immediately to the shipping company to trace out the delivery of your order. But in case your order still does not trace out then you can contact us on our support through mailinfo@kelvinmart.com we will try our best to resolve the issue to get your order traced out.


Sometimes due to the technical issue on the website of the shipping company, you may not fetch the tracking ID, and you are unable to trace your order. In this case please contact us on our mail: info@kelvinmart.com we'll assist you in this regard.

 

Customer Support 24/7

Mail:  info@kelvinmart.com

☎Phone : +1(510) 671-7250