Shipping Policy
SHIPPING
We ship only USA.
PO BOXES, RURAL ROUTE & APO/FPO/DPO
We will use USPS First Class and DHL Express service for PO Boxes, Rural Route, and APO/FPO/DPO addresses.
Order Processing Time & DELIVERY TIME
Due to higher-than-normal demand please allow up to 5 business days for orders to process.
Kelvinmart does not process or ship orders on weekends or holidays. Orders placed after 1PM PST/4PM EST will ship out the next business day. This means that orders placed Friday after 1PM PST/4PM EST will ship out the next Monday.
Free shipping on all orders USA
Shipping time:
Processing time 1 to 3 business days. Transit time 7 to 9 business days.
Free shipping is offered on all U.S. orders.
ORDER TRACKING
When your product is successfully shipped, you will get tracking information on your confirmation email. However, you can also check via this page
Please allow giving 24 hours for the tracking information to work properly.
ORDER CANCELLATION
We will be able to cancel the order if the products don’t ship.
Once it transits, we will not accept any cancellation requests.
ADDRESS CHANGE
If you put it mistakenly or want to change the shipping address, in that case, you have 12 hours. In this daring, you need to contact us as fast as possible.
Contact Us
If you have any questions about our Shipping Policy, please contact us:
- By email: contact@kelvinmart.com
- By visiting this page on our website: https://kelvinmart.com/contact-us/
- By phone number: +1 (316)393-2798
- By adress: 1620 Settlement Way, Aubrey, TX 76227, United State
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